E-bull Trading Infrastructure Security and Fraud Prevention

Safeguarding your funds and your privacy is the top priority of E-bull Trading

E-bull Trading has developed a sophisticated security framework using best industry practices and our own innovative developments. Our security team experts work to ensure your safe, reliable and enjoyable trading experience with E-bull Trade

E-bull Trade security systems consist of several layers, each including their own security protocols and controls, regularly and thoroughly audited by in-house and independent security experts

User Accounts Security Layer

  • 2FA

    (Google Authenticator) Keeps your aacount secured even if your email/password have been compromised

  • Email Confirmations

    We send email confirmation for all withdrawals

  • SSL Encryption

    For all data transferred between E-bull Trading and your browser

  • Email Notifications / Alerts

    To ensure that you are aware of all activity

  • Encryption

    All sensitive account data is encrypted with reliable certified encryption protocols

  • Withdrawals

    All withdrawals are processed once per day by our treasury department

  • Dedicated 24/7 Live Chat

    We have dedicated 24/7 live chat and email support to answer and resolve any questions or problems that you may have

Custodian Security Layer

  • 100% of all assets are stored in a multisignature offline "cold" storage

  • Real-time monitoring and alerts for all asset movements

  • Access segregation system, which eliminates the risk of malicious employees committing fraud from within the company

Trading Infrastructure Security

  • Elastic server infrastructure, able to instantly scale up during peak hours and provide instant order matching and execution speeds with the lowest latency for every client worldwide (even during the highest market volatility)

  • DDOS protection system, guarding E-bull from overloads in case of hacking attempts

  • Trading anti-denial service protection, mitigates "unexpected order submission errors" and platform freezes.

Price Manipulation And Fraud

  • Price feed and suspicious trading activities (spoofing, bluffing) are monitored and negated by our real-time machine learning based system (MP Shield™ System)

  • Liquidity pooling system, which combines multiple liquidity providers into a single, deep orderbook, ensuring the best entry and exit prices along with the thinnest spreads available on the market

  • Price squeezing protection system that executes your order at the price level that you expected

  • E-bull Trading does not list assets with low liquidity or highly affected by manipulations

Found a security issue?
Please let us know as soon as possible